The article I am about to write has a lot in common with the professor`s famous quote.
We do realize what we don`t know in the most surprising moment when the first thought that is coming to our mind is “How to do it?/How to solve it?”. But that moment is the “too late moment” and all we can do is act as our common sense dictates. Lucky those cold blooded who have common sense, working in a very diverse, inconstant environment that hospitality exists in I have observed many wise men totally lost in situations they never experienced before where action had to be taken.
Where does it all come from? The answer is rather easy. It is lack of knowledge, practice and experience.
This is why I would like to present to you a course that will open your doors to opportunity and advancement.
I have introduced to you Ms. Josephine Ive in my previous posts. I also invited you to take part in her Luxury Yacht Service Training that took place in April, Antibes. I packed my suitcases and I joined it not becasue I planned to be a Luxury Yacht Stewardess but I wanted to know more. This time I am packing my suitcase in September and I will join her full 3 weeks 7 Star Butler Service Program enriched in Luxury Yacht Service Training. Most of you would probably ask me why do I do it, I already opened a luxurious & successful club lounge in Mandarin Oriental, I should have enough knowledge. Well, dear friends, knowledge – never enough, practice – never enough, experience – never enough. Self development opens all doors, gates to your biggest opportunities and to the advancement.
This particular training will take 3 weeks of extensive, intensive, very detail orientated, with enough time for practice and experience, learning designed for those who want to be fully confident in their job. The program has been created in response to the market need of professional Butlers and Yacht Stewards – in order to allow people expand their horizons Magnums Butlers International and Yacht Stewardess combined the two positions and designed a special course. Not only I do suggest the participation to people seeking jobs in high end environment but also for Households Managers, Yacht and Property Owners who want to give a better chance to their staff and benefit in a spotless, anticipating yet discreet service. The main topics will cover Personal Development Skills such as knowledge of correct etiquette, manners and protocol, Guest Interaction Skills such as limousine assistance, meeting and greeting, introducing, assisting with jackets, seating etc, Communication Skills such as addressing VIPs, conversing, body language, handling messages, Guest Awareness Skills mainly focused on preferences, recognition & itineraries, Specialties Advice Skills that cover luxury goods knowledge and service like caviar, champagne,wines, cigars etc., Personal Guest Care Skills such as arranging laundry, packing, unpacking, shoe shine, Guest Suite Skills including inspections, arrangements, amenities, turn downs, Food Service Skills like setting tables according to the event, different types of service, Beverage Service Skills like welcome drinks, decanting wine, offering and preparing cocktails, different types of beverage service etc. and many more – please, do feel free to contact me for all modules to know more.
Have I convinced you why this particular course is so exceptional and why self development is hugely beneficial?
I hope to see some of you in Antibes and meanwhile enjoy a gallery from April!
Should you have inquiries please contact me at pamperanddelight@gmail.com
For more details please see: Magnums Butlers International, Asia Butler Academy, Yacht Stewardess and Hospitality Guru`s.