Peruvian woman with bird of prey.
She is wearing traditional dress & hat characteristic for the Colca Canyon area in Peru (100 km from Arequipa ). Her job like most women there is to sell photos with the animals. Others make souvenirs.
Author: Marta O.
Chasing the legends !
Amazing trip to beautiful #Vietnam . We spent few days in #Hanoi – adorable town with fantastic bread and coffee – 2 products the French left behind. We took 3 day cruise around #Halongbay to discover the #localculture, cuisine and to admire #majesticviews. #Vietnamese cuisine become our fav one – quite light yet keeps you … [Read more…]
What makes the hotel truly luxurious?
Huge money is invested every year in building luxurious hotels. Amounts that are sometimes way beyond belief and the finished property takes your breath away! The in-room technology is on such an Interstellar level you need to have somebody to introduce and explain all the remarkable features and functions to you. Restaurants serve … [Read more…]
Cambodia, Angkor Wat. Little girl resting in the ruins of old temples.
Temples of Angkor are the basic income source. Woman from farms visit temples with their daughters and sell handmade souvenirs.
Salt Hotel in Salar de Uyuni. Bolivia, biggest salt flat in the world.
I remember watching TV 2 years ago, breakfast time. There was this document about Uyuni and how the local people live there. As a hotelier it caught my eye, the salt hotels – since than became a dream to see it. My dream came true and I spent 2 nights in a salt hotel – … [Read more…]
How to take a guest request like a Star? Anticipation.
Everyday we are dealing with thousands of different request, beginning with the small ones, ending on extravagant whims rich people can easily afford. With a certain request comes a particular expectation. The way it is handled tells the guest whom he is dealing with. I am sure we all experienced requesting salt in restaurant that … [Read more…]
Top 5 most annoying things for hotel guests. We know how to prevent them!
I guess all of us have our own criteria and there are tiny little things that can lead to simply leaving the hotel door the same moment we entered the lobby once they happen. Working in luxurious hotels taught me that guests usually don`t get as upset with big, major issues as they get with … [Read more…]
How to make an exceptional welcome to your property? (reception part)
I guess you all think your properties are making heartwarming, unforgettable and breathtaking “welcomes”. If you are an island resort, cold towel, a pineapple/coconut cocktail and a flower boa is expected and it is done by all your competitors, if you are a ski resort hot towel and mulled wine are the basics, city hotels … [Read more…]
Today knowledge has power. It controls access to opportunity and advancement.
The article I am about to write has a lot in common with the professor`s famous quote. We do realize what we don`t know in the most surprising moment when the first thought that is coming to our mind is “How to do it?/How to solve it?”. But that moment is the “too late moment” … [Read more…]
Breakfast only in Żurawina. Żurawia Street, Warsaw.
Friday morning. The heat making it more difficult to get up. 30 Celsius degrees in shade. Me and my Shanghainese friend getting ready for sightseeing. While putting on a light make up I am thinking where to eat a light and healthy breakfast. Nothing coming to my mind but last night we passed by literally … [Read more…]