Privately Marta is a passionate traveler who took Andersen`s quote “to travel is to live” very seriously. She is always accompanied by her loving husband who is the main organizer of the voyages. Travel photography, landscapes, people, animals & local culture & cuisine is what she is keen on. This page is created to inspire people to travel, explore and admire what is outside their own boxes. Churchill once said that some travels may be even more valuable than 2 years spent on a university – she agrees.

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Career-wise, first female in Poland certified 7 Star Butler by prestigious worldwide recognized Magnums Butler Academy.

Marta is a result driven, passionate hotelier with firm luxury segment experience in the hospitality and service sector.
Having spent four years in Asia opening and managing luxurious properties’ outlets, training successful teams, achieving goals and receiving impressive recognition from guests; Marta believes that listening and understanding, supporting and coaching, motivating and recognizing are the keys to build ambitious teams. With a focus on delighting guests, exceeding their expectations and team development – encompassing skills and knowledge -Marta enjoys watching others thrive in hospitality arena.

Marta holds Master of Arts in Hospitality and her biggest achievement was opening and managing a successful club Lounge department consisting of three  sub departments: Club Lounge Agents, Club Lounge Butlers (including Designated Butlers) and Food & Beverage Attendants at the Mandarin Oriental Pudong Shanghai. She personally  trained her three teams according to Forbes, LQA & MOQA standards. Within a year of operation the hotel won
5 Stars Forbes award and is currently the number 1 hotel in Shanghai.

Publications:

Luxury Hoteliers Magazine – 5 things that really annoy hotel guests

Cooperation:

reviews, coaching, audits, photograpy, marketing – contact: pamperanddelight@gmail.com